DIY MTB - Terms and Conditions

Enduro Bearings

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Callala Bay	Weather
Temp Curr / chg	11.9 / +0.1
High / Low	22.1 / 11.7
Wind / dir	0.0 / SW
Barometer	1021.7 Rising slowly
Rain >9am / hr	18.3 / 1.5
Cumulus 1.8.8	07:17 on 24 May 2013

ABN: 33 897 524 669


DIY MTB - Terms and Conditions
Important DIY MTB is a wholesaler/distributor of cycling parts. This site is not meant to be a web store, but a means to display and advise customers of products available. If you have any questions about products please contact contact us How to buy All products on this site can be bought through your local bike shop or direct. Bike Shops Please contact your favourite bike shop or one of our listed dealers. If they need more information get them to contact us. Please support your local bike shop if they support you. Buy Direct If you cannot buy through a dealer then check out the products and prices on this site and then contact us to confirm availability. Please read the information below about delivery and payments, support and returns. Delivery All goods will be sent via Australia Post unless otherwise arranged. Express Post will be used for all goods under 500 grams and express, registered post or road freight for parcels greater than 500 grams depending on size and weight. All orders will include a minimum handling charge of $9.90. For normal orders within Australia there is no additional postage or freight charge. Payment No goods will be shipped until payment has been received in full. Payment may be made by direct deposit or by card payment (VISA/Mastercard). Payment options etc will be provided when order is placed. Dealer Pricing Dealer pricing is available on most lines. Dealer pricing will only be given to genuine cycle shops and repairers. Payment and delivery conditions apply to dealers. To enquire about dealer pricing please email sales@diymtb.com.au. Customer Support For all information on our products, before and after purchase, please contact us. We are only too happy to help with questions about product application or installation etc. Refunds and Returns All parts may be returned with 10 days if unused and in the original, intact, packaging. The full amount can then be used as a credit on other purchases. Where a cash refund or is requested a 10% re-stocking charge will apply. Non-Performance If a product fails to meet the manufacturers claims a full refund or replacement will be made upon the return of the goods accompanied by a statement by the purchaser of the nature of the failure. NB: Before returning goods for any reason please contact DIY MTB first to make arrangements as appropriate. Export and trade restrictions Goods manufactured or purchased by DIY MTB from the US will not be sold to customers in the US. Privacy We only use your personal information for the purposes for which you gave it to us. We do not share information about you with third parties without your permission unless it: is necessary to provide you with a service that you have requested; is required or authorised by law; or will prevent or lessen a serious and imminent threat to somebody's health. We analyse non-identifiable web site traffic data to improve our services. We do not use web bugs. 'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive. We implement cookies to maintain your session related information such as logon status and shopping cart. Our privacy policies relate to customer information from all sources and communications. This includes the website, email and phone conversations. Security Personal information collected through this site will be secured using SSL encryption.